Talio.live ("we", "us", or "our") is operated by Salasah Company. This Privacy Policy describes how we collect, use, and protect your personal information when you use our platform at talio.live. By accessing or using our services, you agree to the practices described in this policy.
database 1. Information We Collect
We collect only the information necessary to deliver and improve our educational services:
- Registration data: parent/guardian name, child's name, email address, and phone number.
- Profile data: username, profile picture, and learning preferences.
- Usage data: course progress, quiz results, assignment submissions, and session attendance.
- Communication data: messages sent through our contact forms or support channels.
- Technical data: IP address, browser type, device information, and cookies — used solely to improve platform performance.
manage_accounts 2. How We Use Your Information
We use the information we collect to:
- Schedule and deliver live online classes and trial sessions.
- Communicate with parents/guardians about bookings, schedules, and progress.
- Personalise the learning experience for each child.
- Send important service announcements and updates.
- Improve platform features, content, and teaching quality.
- Comply with legal obligations.
We will never use your data for unrelated advertising or share it with third-party marketers.
share 3. Sharing of Information
Your personal data is never sold. We may share data only in the following limited cases:
- With teachers and staff — only as needed to deliver your classes.
- With service providers — trusted third parties (e.g., payment processors, video conferencing) who operate under strict data-processing agreements.
- Legal requirements — when required by applicable law or to protect the safety of users.
child_care 4. Children's Privacy
Talio.live is designed for children aged 5–16. We handle children's data with the highest level of care and in compliance with applicable child-privacy laws:
- Registration requires a parent or guardian's consent and contact information.
- We do not display advertising to children on the platform.
- Children's data is never used for profiling or sold to third parties.
- Parents and guardians can request access to, correction of, or deletion of their child's data at any time.
security 5. Data Security
All data is transmitted using TLS/SSL encryption. We use industry-standard security measures to protect your information from unauthorized access, disclosure, or destruction. Our servers are hosted in secure, access-controlled environments.
cookie 6. Cookies
We use cookies and similar session technologies to:
- Keep you logged in during a session.
- Remember your language and display preferences.
- Analyse aggregate platform usage to improve the experience.
You can disable cookies in your browser settings, though some platform features may not work correctly without them.
admin_panel_settings 7. Your Rights
You have the right to:
- Access the personal data we hold about you or your child.
- Correct inaccurate or incomplete information.
- Delete your account and all associated data.
- Object to certain types of data processing.
- Withdraw consent at any time (without affecting prior processing).
To exercise any of these rights, email us at privacy@talio.live.
schedule 8. Data Retention
We retain your personal data only for as long as necessary to provide our services or as required by applicable law. When an account is deleted, associated personal data is removed within 30 days, except where retention is required by legal obligation.
update 9. Changes to This Policy
We may update this Privacy Policy from time to time. When we make significant changes, we will notify you by email or by a prominent notice on the platform. Continued use of our services after changes constitutes your acceptance of the updated policy.
mail Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please reach out: